Missed leads are one of the biggest silent killers of service businesses. Calls go unanswered. Forms are ignored. Follow-ups happen too late. By the time a team responds, the customer has already moved on. Within the first few seconds of contact, Shawn Leonard Ruccia often emphasizes that speed is no longer a luxury—it’s survival. In 2025, customers expect immediate responses. If they don’t get one, they don’t wait. This is where AI voice agents are changing the game. Why M